- Total Rs. 0.00
Scenario | Our Policy |
---|---|
I don’t like the product / it doesn’t suit me | ✅ Return accepted. 🔸 Refund after deducting forward & reverse courier charges. 🔸 Product must be in original condition. |
Product is defective / not working / wrong item | ✅ Full refund or replacement at no extra cost. 🔸 We cover all courier charges. |
Customer remorse (changed mind) | ✅ Return allowed. 🔸 Customer pays reverse shipping charges. 🔸 Applicable if product is working as described but customer prefers another option. |
Heavy / Volumetric items | ❗ Returns not accepted for heavy items like TV Carts, Motorised Lifts, Trolley Speakers unless justified. 🔸 Sale items / Gift cards are non-returnable. |
✅ 1-Year Warranty on All Products
❗ Excludes: Burnt, broken, or physically damaged items.
🔧 Charges apply for missing or damaged parts.
1️⃣ Contact us first via email: karan@gadgetwagon.in
2️⃣ Upon approval & agreement to terms:
Opt for Self-ship or request Reverse Pickup
3️⃣ We cover courier charges one-way (when sending repaired or replaced unit).
10-Day Return Window from date of delivery.
Items must be unused, in original packaging, with proof of purchase.
Email us at karan@gadgetwagon.in to initiate return.
Returns without prior approval will not be accepted.
✅ Refund issued to original payment method after inspection.
⌛ Bank/card processing time applies.
📢 Damages during return transit or misuse will be communicated transparently with justified deductions.